Last updated: February 2026
Privacy Policy
How we protect your data
1. Introduction
Elite Call Center ("we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and protect information we receive through our website elitecall.center and related services.
2. Information We Collect
We collect the following types of information:
• Contact information: name, email address, phone number, company name
• Inquiry information: message content, preferred services
• Technical information: IP address, browser type, language, time zones
• Cookies and similar technologies to improve user experience
3. How We Use Information
We use collected information to:
• Process your inquiries and provide requested services
• Communicate with you about our services
• Improve our website and services
• Comply with legal requirements
• Protect our rights and interests
4. Information Sharing
We do not sell your personal information to third parties. We may share information with:
• Service providers who help us operate our business
• Regulatory authorities when required by law
• Professional advisors such as lawyers and accountants
5. Data Protection
We implement appropriate technical and organizational measures to protect your information, including:
• Data encryption in transit (SSL/TLS)
• Limited access to personal data
• Regular security audits
• Staff training on data protection
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Lodge a complaint with a supervisory authority
7. Cookies
We use cookies to:
• Remember your language preferences
• Analyze traffic (Google Analytics)
• Improve site functionality
You can manage your cookie preferences through your browser settings.
8. Contact
For questions about this policy or to exercise your rights, contact us:
Email: info@elitecall.center
Phone: +359 87 657 3915
Address: Sofia, Bulgaria