Terms of Service

By using the elitecall.center website and Elite Call Center services, you agree to be bound by these Terms of Service. If you do not agree with any of the terms, please do not use our services.

Elite Call Center provides professional call center services, including but not limited to: • SIP/VoIP services and trunk management • KYC/AML verification and compliance services • Appointment scheduling and reminders • Financial services and debt collection • E-commerce support and COD verification • AI automation and hybrid support • Multilingual support in 20+ languages • White-label solutions

As a user of our services, you agree to: • Provide accurate and current information • Not use the services for illegal purposes • Not infringe on the rights of third parties • Not distribute malicious software • Comply with all applicable laws and regulations

All materials on this website, including text, graphics, logos, images, and software, are the property of Elite Call Center or licensed to us. Copying, distribution, or modification is not permitted without express written consent.

• Prices are determined individually based on client needs • A detailed quote is provided before contract signing • Payments are made according to agreed terms • Non-payment may result in service termination

We are committed to protecting the privacy of your data in accordance with GDPR and our Privacy Policy. All data is processed in accordance with applicable legislation.

Elite Call Center is not liable for: • Indirect, incidental, or consequential damages • Loss of data or business interruption • Actions of third parties • Circumstances beyond our control (force majeure) Our maximum liability is limited to the amount paid for services in the last 12 months.

• Either party may terminate the agreement with written notice • In case of breach of terms, services may be terminated immediately • Upon termination, all amounts due become immediately payable

These terms are governed by the laws of the Republic of Bulgaria. All disputes will be resolved by the competent Bulgarian courts.

For questions about these terms: Email: info@elitecall.center Phone: +359 87 657 3915 Address: Sofia, Bulgaria